Never split the difference by Chris Voss

Never Split the Difference by Chris Voss, a former FBI hostage negotiator, offers a practical guide to negotiation. It delves into psychological tactics and strategies used by hostage negotiators to achieve successful outcomes.

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Review and Criticism

The book has been widely praised for its practical advice and real-world examples. However, some critics argue that the techniques might not be applicable to all negotiation scenarios, especially those involving power dynamics or ethical dilemmas.

Changemakers' Insights

Many business leaders and negotiators have found the book valuable in improving their negotiation skills. It has been particularly influential in the fields of sales, conflict resolution, and customer service.

Credits: Amazon